Oh no, we are sorry that happened.
We will absolutely do our best to make things right, whether it’s a missing order, refund, or an exchange.
firstname.lastname@example.org (include a picture if your product is broken/defective).
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Thank you for your patience and your support ! It means the world to us!
In general, we only review replacement or return requests within 30 days of product delivery. If the products is broken or defective, please provide pictures.
We do not have FREE return shipping labels.